Looking for Customer Interaction Platforms? Podium is one stop solution
Podium is a customer communication platform for businesses who interact with customers on a local level. A provider of customer review management and analytics solutions for businesses.
Podium sells software that gathers customer communication—from text messages and Facebook’s and Google’s messaging apps—and funnels them to one feed that the company can easily manage and respond to. Today, the software manages more than just reviews and also allows customers to inquire directly about anything including store hours or available appointments.
Podium is ranked 123,307 among websites globally based on its 321,470 monthly web visitors. It has $60M in revenue annually. Podium competes with Vivocha, CustomerIcare, and Lytics. It develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Founders: Eric Rea (CEO), Dennis Steele
Equity Raised: $96.5 million
Estimated 2018 Revenue: $60 million
Lead Investors: Peak Ventures, Accel, IVP